Ensure that Standard Operating Procedures are in place and used to Lucky Strike standards.Communicating any issues with the physical elements and atmosphere of the venue with the General Manager including: music, lighting, temperature, cleanliness, line of sight, repair and maintenance of the FFE, safety of guest and the team.Provides the guest with exceptional customer service and identifies opportunities to enhance the guests’ experience.Works with the operations team to ensure the highest quality product that meets all Lucky Strike standards and our guest’s expectations.Ensures guest experience and satisfaction by executing the company’s hospitality standards.Enforces responsible alcohol service management, practices and training.Provides proper coaching and counseling to the venue team. Facilitates proper communication between all departments.Ensures a positive and productive work environment for all team members and management by championing the company’s culture and core values.Ensures daily shift meetings and communication sessions occur. Conducts staff meetings at regular intervals. Oversees the ongoing training and development of the unit level management team members and has the ability to recognize individual’s strengths and growth opportunities.Oversees in partnership with the General Manager, the recruitment and hiring of the venue management team.Partner with internal departments (Culinary, Sales, etc.) to ensure smooth operational execution.Directly manages, develops and coaches the Unit Managers, Games & Redemption Manager and Mechanic.Maintain personal integrity by abiding to and supporting Lucky Strike’s core values and principals through leadership, positive attitude and with joyful energy. Ensure that guest satisfaction is a number one priority of the venue team. Ensures all Lucky Strike standards, policies and procedures are adhered to. Responsible for the efficient and profitable operation of the venue and direct supervision of the venue management team. We are currently looking for a Restaurant Assistant General Manager to join our Team! Paid Family & Parental Leave / Bereavement.Unlimited PTO, Paid Sick Leave, Paid Holidays.Health, Dental, Vision, Life, and Pet Benefits(After 90 days). ![]() Free Dining / Free Entertainment (Bowling/ Games).Be who you are! Bring your style, vibe, and persona to the team. ![]() We encourage individualism and freedom of expression. I NCLUSIVITY: Lucky Strike is a fan of style. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment. Why Lucky Strike?įUN! We add a whole other element other than your tradition food and beverage concept. Lucky Strike - Somerville is an upscale entertainment venue that provides a unique bowling, full service restaurant, bar lounge, and arcade gaming experience.
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